Terms and Conditions

TERMS AND CONDITIONS OF TICKET SALES

Overview

AFROEVENTS ist an Events planner for Iranian Concerts . Any representations made by us regarding the event at any time and any associated complaints or claims are the responsibility of us.

Your ticket

You can print your ticket(s) immediately upon confirmation of your payment card authorisation by clicking the Download link in the confirmation email. A confirmation email which contains a PDF of your ticket is sent to the email address you provided during the ticket purchasing process, from which you can print your ticket(s).

Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, we have to refuse entry to all ticket holders presenting tickets with this code.

When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

Postponements, cancellations & refunds

Tickets purchased online, via Afroevents.de can not be refunded as a rule. We would be responsible for issues relating to refunds of tickets in case of cancellation of event. We can redeem tickets for canceled events. In the event that we authorises ticket refunds for a canceled event, they will be issued only to the original payment card used for the purchase.

Tickets sold via the another ticket seller, which he accepted payment in cash or through its own POS system cannot be refunded to the buyer via Afroevents.

In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting Afroevents prior to the replacement date for the postponed show. If we authorises ticket refunds for a postponed event, they will be issued only to the original payment card used for the purchase.

Ticket limits

Ticket purchases are limited to a total of 15 tickets per transaction. If you need to purchase more than15 tickets for an event, you will have to purchase in a separate transaction. This policy is meant to restrict unfair purchasing practices.

Refusal of admission or ejection for objectionable behaviour

Afroevents or venue reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behaviour does not comply with the rules and regulations set forth by the venue and/or Afroevents.

Payment card problems
Afroevents-Ticketing system involves an immediate exchange of information between us and your bank via Stripe and Mollie. Occasionally, your bank may not authorise a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not Afroevents, so please contact your bank for a resolution.